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Terms & Conditions (SMS Messaging)

SMS Messaging Terms

These Terms & Conditions govern SMS/text messaging services (“Messaging Services”) provided by Aroma’z Home Carpet & Flooring. By providing your mobile phone number and consenting, you agree to receive SMS messages as described below.

Types of Messages

By opting in, you may receive SMS messages related to your services, including but not limited to:
  • Appointment confirmations and reminders
  • Scheduling updates
  • Technician arrival notifications
  • Billing and payment notifications
  • Post-service follow-ups
  • Customer-requested quote follow-ups
  • Promotional messages such as special offers, discounts, and marketing updates
Messages may be sent using automated or manual systems.

Consent

SMS consent is obtained verbally, either in person or over the phone. At the time consent is obtained, customers are informed of:
  • Message types
  • Message frequency variability
  • Message and data rate disclosures
  • Opt-out and help instructions
Consent is not a condition of purchase and may be withdrawn at any time.

Consent (Additional Disclosure)

SMS consent is collected through website forms, Facebook lead forms, and in-store interactions where customers voluntarily provide their phone number and agree to receive SMS communications.

Customers are informed of message types (including customer care and promotional messages), message frequency, message and data rates, and opt-out instructions at the time of opt-in.

Consent is not a condition of purchase and may be withdrawn at any time.

Message Frequency

Message frequency may vary based on customer interaction and services requested.

Message & Data Rates

Message and data rates may apply depending on your mobile carrier and plan. Aroma’z Home Carpet & Flooring is not responsible for carrier charges.

Opt-Out Instructions

You may opt out of SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation, and no further SMS messages will be sent unless you opt in again. You may also opt out by contacting us at: customerservice@aromazhome.com

Help & Support

Reply HELP to any message for assistance, or contact us at:
Phone: (856) 314-5191
Email: customerservice@aromazhome.com

Privacy

Your mobile phone number and opt-in information are handled in accordance with our Privacy Policy. We do not sell or share mobile numbers for third-party marketing purposes. View our Privacy Policy here: https://www.aromazhome.com/privacy-policy

Carrier Disclaimer

SMS delivery is subject to mobile carrier availability. Aroma’z Home Carpet & Flooring is not responsible for delayed or undelivered messages due to carrier limitations.

Changes to These Terms

We may update these Terms & Conditions from time to time. Continued use of SMS services constitutes acceptance of any updated terms.

1210 U.S. Route 130,
Cinnaminson, NJ 08077
(856) 314-8397

630 New Jersey Route 33,
Hamilton, NJ 08619
(609) 587-2656

344 Millburn Ave
Millburn, NJ 07041
(973) 899-2026

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