FAQ

Is getting an estimate free? Yes, within a 40-mile radius of both our Cinnaminson and Hamilton locations. If beyond that, Aroma’z will charge an additional $60, which will be part of your payment once the job is completed. This is non-refundable if the closing is not finalized.

How long does the consultation take? For flooring projects, consultations can take between 35-45 minutes, depending on the size of the job. Home improvement projects such as bathroom or kitchen remodeling take a little longer, typically between 1-2 hours.

What areas do you provide service to? Our normal service radius is generally 30 miles from our showrooms. Traveling outside of this radius will depend upon the project requested. For any additional questions, please get in touch with our sales team.

Do you offer warranties? Absolutely! You can find any information regarding manufacturers or warranties here.

How soon can I expect my job to be completed? Typically, for a special-order product, our installation process is within two weeks after the contract is signed. If your purchased product is in stock, we can install your project within seven days. This number can vary depending on the type of installation, areas, project types, etc.

How should a homeowner prepare for installation? First things first, keep any pets in a safe area away from the job site. Clear the installation area of furniture, breakables, and personal items to provide ample space and prevent voluntary damages. Aroma’z will not be accountable for any damages caused. Ensure the installers have easy access to the installation site. Communicate with the Aroma’z team to confirm any pre-installation requirements.

Does Aroma’z really beat any price? We do! This includes in-store retail purchases for flooring materials, no online sales, and excludes all previous purchases. The quote must be within a 10-mile radius, and the competitor’s quote will be provided within the last 30 days to validate this promotion. Aroma’z has the right to accept or deny.

Are financing options available? We sure do! To learn more, please visit our Financing options page here.